Install Vicidial On Windows
Minimal Install of CentOS 7 for VICIdial Scratch Install. Sign in if you already have an account with Digital Ocean.
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We can either work on it hourly, $50 per hour if there is NO deadline or $100 if there is a deadline and will apprise you of the progress as we go. OR I can bid on the project at $1475 which will require $500 down. Hourly is not refundable if something goes horribly amiss. You will know what we know, and we will be happy to resolve any and all issues that CAN be resolved, but if we hit a brick wall, we'll hit it with together.
At that point I MAY negotiate a 50% refund, but I may not, depending on how far we've gone and entirely at my discretion. If you choose the 'Bid' option and we cannot complete the task. 'No Fix, No Fee.' We would refund the down payment less any fees charged to transfer the money (paypal, credit card, whatever). If however, we complete the installation on our server, we would expect full payment before transferring the software to your server. The definition of 'complete the installation' is: ONE logged in agent and ONE trunk dialing for that agent (1:1 dialing) minimum on a direct-to-agent campaign. All software pc download.
(As I said, I do not know if the underlying systems will be reliable for this software.) Fair enough? This is a very bad idea. Vicidial was never designed to work under windows. Sure all of the various components might run, but they are not likely to be able to run with the priority that they need under windows. There is no telling what issues you might encounter.
The most obvious would be dropped calls and poor audio, but there could be hundreds of other issues. You would also likely need to purchase far more powerful hardware to run it on Windows than on Linux. When we get asked what it would take to get this to work properly we generally quote a minimum of $50,000 and no guarantee that it would work when we are done.
If you do manage to get this installed, do not expect to be able to get any support for this in these forums. The Vicidial Group would be able to provide you with paid support, but we make no guarantee that we would be able to fix the issues you are having. I agree it's a bad idea, but for the eager 'Windows Addict' who wants to experiment, I'd love to experiment with it as well. Even if only to know what barrier it was that stopped us. Unfortunately, we do not have free agents willing to jump on it. However, my idle curiosity aside, if a client were willing to at least partially underwrite the endeavor, we'd be willing to take point. After all, without R&D there would be a lot less cool things in the world.
And in this project. That being said, I would, if necessary, put up another board that would support the endeavor (considering how popular Vicidial is, that doesn't seem likely to be a problem). I also have to wonder if there are others out there who may share the curiosity. Who knows, maybe Windows 7 will support asterisk. Williamconley wrote:Actually, there have been several responders who have said they've done it. But I've not seen one yet who claims more than two agents. Possibly good for 'testing' purposes, but most call centers who 'test' a dialer.
Want to put several agents on it after it's tested and try it out for real (or even for 'mini-real' with 2 agents on a 10:1 press-one campaign). Which doesn't work with the virtual ones because they cannot handle ANY load. Maybe Two agents on One to One campaigns. Posts: 8 Joined: Sat Apr 04, 2009 12:23 am.
VICIdial - an Open Source Call Center VICIdial - Open Source Call Center VICIDial is a full functional outbound and inbound call center solution. VICIDial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system. VICIDial has web based administrative interface for real-time access to settings, call reports and other extensive data. VICIDial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones. Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.